Payment processing

Full payment is required to secure your reservation. I authorize payment in full to secure my reservation, and I understand that this payment is non-refundable. A 3% online processing fee will be collected. 

Cancellations and refunds

Cancellations are 100% non-refundable. With cancellations due to extreme circumstances, we will do our best to apply payment towards a future retreat. In case of cancellation due to a natural disaster, all payments will be applied to a future retreat/stay, to be scheduled within one year of cancelled retreat/stay. There are no refunds for natural disasters. Credit towards future retreats only.

Waiver of liability

KAISTARA, their employees, subsidiaries and affiliates, does not own or operate any entity which provides goods or services for your trip including, for example, lodging facilities, transportation companies, food service providers, equipment suppliers, etc. As a result, KAISTARA is not liable for any negligent or willful act of any other third party. I hereby agree to be responsible for my own welfare and accept any and all risks of delay, unanticipated events, inconvenience, illness, injury, emotional trauma or death.

Personal insurance

I understand that I am responsible for securing my own travel and health insurance coverage prior to attending any KAISTARA retreats or events. I acknowledge that is recommended to obtain insurance that covers me as an individual for all medical treatment while travelling abroad; along with a trip cancellation insurance which covers me individually or my company if a retreat is cancelled by any party for any reason. I hereby release and discharge KAISTARA from and against any and all liability from my participation in the trip. I agree that this release shall be legally binding upon me personally and all members of my family.